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Shipping Policy

Please consider twice before you place the order. If you want to cancel order please do within 24 business hours BEFORE it is sent out. After it’s shipped, we cannot accept the requirement of refund, especially when lacking shipping resources.


  • 7-14 Business days for most countries and districts (1 – 6 Business Days to process the order and additional 6-8 Business days for shipping). For remote districts it may take longer time.
  • During peak seasons (like Mother’s Day & Christmas) shipping can take an additional 3-4 working days.
  • Due to customs policy, glue, battery or pigment may not be included in the package.


Once you’ve placed an order, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier’s information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. For exact locations of your shipment, please access click Track Your Order to enter your logistics number for enquiry.

When your order is shipped, there may be a delay that prevents you from viewing the logistics information immediately. Please understand.

If your order is signed for and you don’t get it, please look around your door or yard, or ask your family and neighbors. If still not found, please contact us directly, we will do our best to help you.


Available countries now:

North America: United States, Canada, Mexico, Costa Rica, Guatemala, Haiti, Honduras, Panama
Europe: United Kingdom, Germany, Netherlands, France, Italy, Spain, Belgium, Switzerland, Turkey, Sweden, Portugal, Austria, Ireland, Norway, Ukraine, Bulgaria, Slovakia, Denmark, Lithuania, Bosnia & Herzegovina, Russia, Moldova, Iceland, Latvia, Finland, Malta, Greece, Hungary, Slovenia, Montenegro, Romania, Albania, Estonia, Andorra, Poland, Belarus, Monaco, Czechia, North Macedonia, Croatia, Greenland, Luxembourg, Vatican City, San Marino, Åland Islands, Liechtenstein
Oceania : Australia, New Zealand, Nauru, Kiribati, Samoa, Cook Islands, Fiji
South America: Brazil, Colombia, Uruguay, Chile, Paraguay, Argentina, Bolivia, Venezuela, Suriname, Peru, Ecuador, Guyana, French Guiana
Asia: Singapore, Israel, Japan, Philippines, Malaysia, Brunei, South Korea, Taiwan, Thailand, India, Saudi Arabia, Cyprus, United Arab Emirates, China, Georgia, Yemen, Uzbekistan, Jordan, Armenia, Pakistan, Lebanon, Qatar, Indonesia, Kuwait , Macao SAR, Tajikistan, Hong Kong SAR
Africa: Egypt, Algeria, Mayotte, Sudan, Somalia
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